Frequently Asked Questions
What is Direct Primary Care (DPC)?
Direct Primary Care is a modern, patient-centered healthcare model that removes the "middleman."
By operating on a transparent, monthly membership rather than dealing with traditional insurance billing, we can focus entirely on you.
This approach allows us to provide accessible, high-quality, and personalized care directly from your provider without the usual administrative hurdles..
Is this the same as insurance?
River Ridge Family Health is not a replacement for comprehensive health insurance.
Our membership covers your primary care services, including routine exams, acute illness visits, and ongoing health management.
We recommend that members maintain a high-deductible health plan or a health-sharing plan to provide coverage for catastrophic events such as hospitalizations, emergency room visits, or major surgeries.
Who will be providing my care?
You will be working directly with Elizabeth, a dedicated, board-certified medical provider.
Our practice is built on establishing a long-term, trusting relationship between you and your provider.
Because we limit our total patient panel size, your provider will be intimately familiar with your health history and your specific wellness goals.
Why choose a DPC provider?
Choosing a DPC provider means choosing a dedicated partner in your health.
Because we do not rely on insurance reimbursements, we are not driven by the high-volume patient quotas often found in traditional medical systems.
This allows for: thorough appointments, direct access, and personalized care.
How do I sign up?
Signing up is simple and transparent. Visit our Membership page to select the tier that best fits your needs.
Upon registration, you will gain immediate access to our member portal, where you can complete your initial health history forms and schedule your first appointment; whether virtual or in-person, with your provider.
Have additional questions? Call Elizabeth and she will walk you through it!
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Contact
103 E. Washington Street, Lexington, VA 24450
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Call/Text: 540-679-7464
Fax: 540-606-0141
patientinfo@riverridgefamilyhealth.com